We understand that plans can change, and we’re here to support you whenever possible.
Can I change or cancel my ticket?
Please note that tickets are usually non-refundable and non-changeable. However, if your booking was made for the wrong section, seat, date, or time, we can check your case with the concerned team.
This also applies to mistaken purchases such as selecting the wrong event, location, or date.
Are refunds guaranteed for mistaken purchases?
Refunds are not guaranteed for mistaken purchases, especially when the event details (such as location and date) were clearly shown during checkout.
How can I avoid booking mistakes?
To avoid any issues, always make sure to review the event details carefully before completing your purchase.
Still not sure?
We’re happy to double-check for you — just reach out:
📱 WhatsApp: +971 50 140 8768
This helps you understand your available options and avoid booking issues.